Introducing Klyra: AI Support + Customer Success in One Platform

The problem we're solving#

If you run a B2B SaaS company, your customer stack probably looks like this:

• Intercom for support inbox ($65-200/seat/month + per-resolution AI fees)
• Gainsight for customer success ($24K+/year minimum, 5-month implementation)
• Spreadsheets for everything these tools don't connect

Three tools. Three bills. Zero shared context. When a support ticket reveals a churn signal, there's no automated path from your inbox to your CS team's health score dashboard. That handoff happens over Slack, if it happens at all.

What Klyra does#

Klyra is a single platform that combines AI-powered support with customer intelligence. One tool, one data layer, one bill.

AI support that resolves itself#

Our AI agent handles up to 80% of conversations by citing your knowledge base — not hallucinating. When it's not confident, it hands off to a human with full context. No per-resolution fees. Ever.

Customer intelligence that predicts churn#

Every support interaction feeds into health scores, churn prediction, and anomaly detection. You see which accounts need attention before they ask — or leave.

13 channels, one inbox#

Email, Slack Connect, live chat, WhatsApp, Discord, and 8 more. Every conversation lands in one place with AI-suggested replies, sentiment analysis, and automatic topic extraction.

Why we built this#

I spent years watching B2B teams duct-tape together support and CS tools that were never designed to share data. The support team sees churn signals every day but has no way to surface them. The CS team builds health scores in spreadsheets because real tools cost $24K/year.

Klyra exists because these shouldn't be separate products.

How it's different#

Get started#

Klyra is free to start with 2 seats. Connect a channel, point the AI at your knowledge base, and see your first automated resolution in minutes.

Start free — no credit card required